To build instant rapport, Voss suggests using a calm, downward-inflecting voice. A key technique is "mirroring," which involves repeating the last one to three words your counterpart just said. This simple act creates a subconscious connection, encouraging them to elaborate without feeling interrogated.
What is the or fear you are currently facing with the other party? What is your ideal outcome versus your walk-away point? never split the difference by chris voss pdf better
The title of the book challenges standard business school advice. Traditional compromise—meeting in the middle—often leads to a terrible deal for both sides. To build instant rapport, Voss suggests using a