Centers on organizational awareness and relationship building.
Spencer and Spencer highlight that while skills and knowledge (surface-level) are easy to identify, motives, traits, and self-concepts (deep-level) are the true drivers of superior performance. Spencer And Spencer Competency Dictionary Pdf
While the list is "generic," it is designed to be adapted to specific jobs, functions, and company cultures. Key Takeaways from "Competence at Work" Spencer And Spencer Competency Dictionary Pdf