To use any Canon service tool, the printer must first be placed into . Enter Service Mode : Turn off the printer. Press and hold the Stop/Reset button. While holding Stop, press and hold the Power button. Release the Stop button while still holding Power.
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This means the software cannot communicate properly with the printer firmware. Ensure your printer is genuinely in Service Mode (solid green light) and that you are using a direct USB connection instead of Wi-Fi. To use any Canon service tool, the printer
Using the tool can sometimes be finicky. Here are the most common error codes and how to resolve them. While holding Stop, press and hold the Power button
