Important: During installation go to "Check my app recommendation settings" to allow installation from other resources than Microsoft Store.
Important! Do not request a free trial if you already have a paid version, it is considered as license policy violation. Check license policy for details.
Use the software on your PC to scan your local network and locate the IP address of your camera. Step 2: Access the Web Interface
Installing incorrect firmware is the most common cause of device bricking. If your CP Plus device shows only the logo screen and never completes booting after a firmware update, there are a few potential recovery options. cp plus firmware update
Be very cautious with third-party firmware websites. Always verify the firmware is intended for your exact model number before proceeding. Use the software on your PC to scan
Some CP Plus devices can be updated using dedicated PC software tools: cp plus firmware update
Log in using your device credentials.
Look inside the system information menu.
* - Compatibility is relevant for the latest Store Manager version
** - We strongly recommend to backup database before making changes from Store Manager.