Mara laughed aloud. She'd seen systems with name fields defaulting to previous users; she'd known the industry standard for anthropomorphism. Still, she felt the air in the lab shift. "Hello," she said on impulse. "Who are you?"

Official firmware is hosted on the Panasonic Global Audio Support page.

Unplug the AC power cord from the wall outlet for 10 seconds, then plug it back in. Troubleshooting the Firmware Update If the update fails, check these common issues: