— TM Forum offers certification courses, including "Business Process Framework (eTOM) Awareness," designed to help you understand and use the framework for creating process flows, defining project scope, planning and designing applications, testing and deploying them, and transforming business processes.
The eTOM does not exist in a vacuum. In the PDF suites, you will often see references to SID (Information Framework) and TAM (Application Framework). Together, these form the NGOSS (New Generation Operations Systems and Software) architecture. This integration allows a business to map Processes (eTOM) to Data (SID) to Applications (TAM). This is incredibly powerful for enterprise architecture. business process framework etom suitepdf hot