If your drive is on the latest firmware (e.g., XH6E or XH70) and still malfunctioning, the issue may lie elsewhere:
This is the most crucial section of the article. The search results from the official HP support website confirm this; a dedicated firmware page does not exist. Instead, you have a few alternative paths to explore. hp plds dvdrw du8aesh firmware update
The operating system residing on the DVD burner itself. A firmware update improves compatibility, burning algorithms, and read speed. Pre-Update Checklist If your drive is on the latest firmware (e