If you are using a USB connection, unplug the cable from your computer. If you are using Wi-Fi, keep the printer turned on but do not attempt to print yet. Step 2: Download the Official Driver Package
If you added the printer via Windows "Add a device" wizard, it likely installed using a "WSD" port. These ports are often unstable for scanning. hp colour laser mfp 178nw driver work
If you are still struggling to get the driver operational, run through this quick hardware and software diagnostic checklist: If you are using a USB connection, unplug
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