The platform provides a straightforward password reset function. For client online booking accounts, an administrator can simply click a button to send a new, system-generated password to the client via email. For staff members, administrators can change passwords in the Manage Staff area, with the option to force a password change on next login.
The default system behavior, if no specific authentication method is configured, is "Form-Based". Administrators configure the desired method in the Ontime Admin Center under Global > Backend > Authentication . ontime software default username and password